BBB Accredited Business since
Airco Mechanical Ltd
Phone: (512) 454-2665 Fax: (512) 837-7167 View Additional Phone Numbers 9200 Waterford Centre Blvd Ste 600, Austin, TX 78758 View Additional Email Addresses http://www.aircoaustin.com
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BBB Accreditation
A BBB Accredited Business since
BBB has determined that Airco Mechanical Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Airco Mechanical Ltd include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising/Sales Issues | 0 |
| Billing/Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee/Warranty Issues | 0 |
| Problems with Product/Service | 2 |
| Total Closed Complaints | 2 |
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|
Definitions
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Complaint Process |
File a Complaint against Airco Mechanical Ltd
See Trends in Complaints on Airco Mechanical Ltd
Additional Information
topLicensing
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
www.license.state.tx.us
Phone Number: (800) 803-9202
customerservice@license.state.tx.us
Type of Entity
Corporation
Business Management
Ms. Tammye Brown, Controller Bob Polito, Vice President Mr. Wes Stearns Sr., Consumer ManagerContact Information
Business Category
Air Conditioning Contractors & Systems Heating Contractors Plumbers Heating & Air Conditioning
Industry Tips
Air conditioning repair tips Selecting a plumber or plumbing contractor Tips for hiring a contractorAdditional Locations
-
9200 Waterford Centre Blvd Ste 600
Austin, TX 78758 (512) 634-8049 (512) 837-2917 (512) 454-2665 Directions
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Professional AffiliationsX
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Complaint Detail(s)
| 5/8/2012 | Problems with Product/Service |
| 10/1/2010 | Problems with Product/Service |
| 1 | |
