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BBB Business Review

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BBB Accredited Business since

A-Plus Energy Management Air Conditioning & Home Solutions

Phone: (512) 450-1980 Fax: (512) 454-8391 2116 White Horse Trail, Austin, TX 78757 View Additional Email Addresses http://www.aplusac.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that A-Plus Energy Management Air Conditioning & Home Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A-Plus Energy Management Air Conditioning & Home Solutions include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A-Plus Energy Management Air Conditioning & Home Solutions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 01, 1972 Business started: 02/01/1972 in TX Business started locally: 02/01/1972 Business incorporated: 04/26/1977 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
customerservice@license.state.tx.us

Type of Entity

Corporation

Business Management
Mr. Greg Yamin, President Mr. Josh Yamin, Home Solutions Ms. Sharon Yamin, Vice President Ms. Debi Mayes, Administrator Mr. David Shinn, Dispatcher
Contact Information
Principal: Mr. Greg Yamin, President
Principal: Mr. Josh Yamin, Home Solutions
Principal: Ms. Sharon Yamin, Vice President
Business Category

Air Conditioning Contractors & Systems Heat Pumps Heating Contractors Home Improvements - Additions Contractor - Insulation Deck - Repair Deck Builder Weatherization Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Home Repair & Maintenance Fence Contractors Fence Posts & Fittings Energy Conservation Products & Services Energy Audits Air Conditioning Repair Christmas Lights & Decorations Air Duct Systems Air Duct Repair Energy Management & Conservation Consultant Air Balancing

Products & Services

A-Plus Energy Management Air Conditioning & Home Solutions sells the following brand(s): Carrier, Honeywell, Lennox

A-Plus Energy Management Air Conditioning & Home Solutions offers the following product(s): Central Air Conditioning & Heating systems, filters, thermostats

Hours of Operation
M: 8:00 AM - 9:00 PM
T: 8:00 AM - 9:00 PM
W: 8:00 AM - 9:00 PM
Th: 8:00 AM - 9:00 PM
F: 8:00 AM - 9:00 PM
S: 8:00 AM - 7:00 PM
Su: 9:00 AM - 6:00 PM
Method(s) of Payment
We accept MasterCard, Visa & Discover.  Personal checks, or cash.
Alternate Business Names
A-Plus Air Conditioning & Heating A-Plus Energy Management A-Plus Energy Management & Air Conditioning A-Plus Energy Management Air Conditioning & Heating A-Plus Energy Management, A/C & Heating Austin A-Plus Services, Inc.
Industry Tips
Air conditioning repair tips Tips for hiring a contractor
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.