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BBB Accredited Business since

Strand Brothers Service Experts

Phone: (512) 834-8627 Fax: (512) 834-0117 View Additional Phone Numbers 1900 E Howard Ln Ste E, Pflugerville, TX 78660 http://www.strandbrothers.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Strand Brothers Service Experts meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Strand Brothers Service Experts. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for Strand Brothers Service Experts.


Additional Information

BBB file opened: April 01, 1979 Business started: 10/01/1978 Business started locally: 10/01/1978 Business incorporated 07/12/2001 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
customerservice@license.state.tx.us

Texas State Board of Plumbing Examiners
929 E 41st St, Austin TX 78751
Phone Number: (800) 845-6584
info@tsbpe.state.tx

Type of Entity

Limited Liability Company (LLC)

Business Management
Customer Service Specialist Mr. Scott J. Boxer, President/CEO
Contact Information
Principal: Customer Service Specialist
Business Category

Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Conditioning Equipment - Room Units Water Heaters - Dealers Air Conditioning Repair Air Conditioning Systems - Cleaning Duct Cleaning Air Duct Cleaning Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Air Conditioning Supplies & Parts Heating Equipment Water Heaters - Parts & Supplies Air Balancing Air Conditioning Contractors & Systems Heat Pumps Heating Contractors Plumbers Plumbers - Commercial Plumbing Drains & Sewer Cleaning Water Heaters - Repairing Heating & Air Conditioning

Alternate Business Names
Service Experts Heating & Air Conditioning
Industry Tips
Air conditioning repair tips Selecting a plumber or plumbing contractor Tips for hiring a contractor
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.