BBB Logo

Better Business Bureau ®
Start With Trust®

BBB Business Review

BBB Accredited Business since

View BBB Rating for YP's headquarters.

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Request a Quote

Request a Quote from YP

BBB Accreditation

A BBB Accredited Business since

BBB has determined that YP meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for YP. BBB of Metro Atlanta, Athens & NE Georgia has the full report as that BBB handles all complaints for YP.

Additional Information

top
BBB file opened: January 27, 1965 Business started: 01/01/1981 Business started locally: 01/01/1981 Business incorporated: 10/02/1992 in DE
Type of Entity

Corporation

Business Management
Mr. Jim Lydon, Area Vice President Customer Service . Mr. James W. Callaway, Senior Executive VP-Busin Mr. James W. Cicconi, Senior Executive VP-Exter Mr. Ralph De La Vega, Group President-Regional Mr. Robert Digneo, Executive Director-Ext. A Mr. James D. Ellis, Senior Executive VP & Gen Ms. Karen E. Jennings, Senior Exec. VP-Advertisi Mr. James S. Kahan, Senior Executive VP-Corpo Ms. Debbie Keel, Area Manager-Ext. Affairs Mr. Richard G. Lindner, Senior Executive VP & CFO Mr. Forrest E. Miller, Group President-Strategic Mr. Stanley T. Sigman, President & CEO-Wireless Mr. Ronald Spears, Group President-Global Bu Mr. John T. Stankey, Group President-Operation Shirley Stats, Support Services Manager Mr. Randall L. Stephenson, COO Ms. Margaret Tolle-Shockley Mr. Edward E. Whitacre Jr., Chairman & CEO Mr. Rayford Wilkins Jr., Group President Ms. Brenda Wilson, Executive Director-Custom Ms. Tammy J Young, AT&T Executive Appeals Ma
Contact Information
Principal: Mr. Jim Lydon, Area Vice President
Business Category

Advertising - Directory & Guide Publishers - Directory & Guide Yellow Page Advertising

Alternate Business Names
AT & T AT&T Inc. AT&T Yellow Pages www.yellowpages.com Yellow Pages YP Advertising YP Advertising Solutions YP.com
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations