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BBB Accredited Business since

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Description

This company provides services in signs, banners, message centers, channel lettering, site signage, LED signage, pylon and marquees, T-shirts, screen printing, full color printing, printing, brochures, flyers, postcards, business cards, promotional products, pens, calendars, stress balls, wide format digital printing, posters, signs, stickers, banners, design and consulting, logo design, web-site design, e-mail marketing, turn-key direct mail services, targeted list services, vehicle wraps, fleet graphics, and mobile billboards.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that New Image Direct Mail & Marketing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for New Image Direct Mail & Marketing include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on New Image Direct Mail & Marketing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: August 05, 2013 Business started: 07/01/2005 in TX Business started locally: 07/01/2005 Business incorporated: 12/12/2007 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Michael Jett, Managing Partner Ms. Diana Jett, Managing Partner
Contact Information
Principal: Mr. Michael Jett, Managing Partner
Business Category

Advertising - Direct Mail Vehicle Graphics Mailing Lists Mailing Services E-Mail Marketing Signs Signs - Neon Signs - Photoluminescent T-Shirts

Products & Services

New Image Direct Mail & Marketing sells the following brand(s): 3m, Adidas, Avery, Gildan, Hanes, Jerzees, Nike, Oracal

New Image Direct Mail & Marketing offers the following product(s): acrylic signs, aluminum signs, bags, banners, bill boards, brochures, business cards, calendars, canvas bags, car magnets, copies, coroplast signs, cups, design services, design services, display cases, doorhangers, e-mail advertising, flags, fleet graphics, flyers, full color copies, hand sanitizers, hosting, inflatable advertising balloons, led signs, logo creation, magnets, marquee signs, MDO Signs, message centers, metal signs, mouse pads, paper bags, pens, plastic bags, postcards, posters, promotional products, pylon signs, refrigerator magnets, retractable banners with stands, shopping bags, stadium cups, stress balls, t-shirts, tumblers, utility knifes, vehicle wraps, web-sites, window vinyl, wraps

Method(s) of Payment
This company accepts Visa, Mastercard, American Express, Check and Cash.
Alternate Business Names
New Image DM&M LLC
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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