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BBB Business Review

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BBB Accredited Business since

New Image Direct Mail & Marketing

Phone: (210) 805-9393 Fax: (210) 824-3332 View Additional Phone Numbers 4238 Centergate St, San Antonio, TX 78217

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company provides services in signs, banners, message centers, channel lettering, site signage, LED signage, pylon and marquees, T-shirts, screen printing, full color printing, printing, brochures, flyers, postcards, business cards, promotional products, pens, calendars, stress balls, wide format digital printing, posters, signs, stickers, banners, design and consulting, logo design, web-site design, e-mail marketing, turn-key direct mail services, targeted list services, vehicle wraps, fleet graphics, and mobile billboards.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that New Image Direct Mail & Marketing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for New Image Direct Mail & Marketing include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on New Image Direct Mail & Marketing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 05, 2013 Business started: 07/01/2005 in TX Business started locally: 07/01/2005 Business incorporated 12/12/2007 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Michael Jett, Member Ms. Diana Jett, Member
Contact Information
Principal: Mr. Michael Jett, Member
Business Category

Advertising - Direct Mail Vehicle Graphics Mailing Lists Mailing Services E-Mail Marketing Signs Signs - Neon Signs - Photoluminescent T-Shirts

Products & Services

New Image Direct Mail & Marketing sells the following brand(s): 3m, Adidas, Avery, Gildan, Hanes, Jerzees, Nike, Oracal

New Image Direct Mail & Marketing offers the following product(s): acrylic signs, aluminum signs, bags, banners, bill boards, brochures, business cards, calendars, canvas bags, car magnets, copies, coroplast signs, cups, design services, design services, display cases, doorhangers, e-mail advertising, flags, fleet graphics, flyers, full color copies, hand sanitizers, hosting, inflatable advertising balloons, led signs, logo creation, magnets, marquee signs, MDO Signs, message centers, metal signs, mouse pads, paper bags, pens, plastic bags, postcards, posters, promotional products, pylon signs, refrigerator magnets, retractable banners with stands, shopping bags, stadium cups, stress balls, t-shirts, tumblers, utility knifes, vehicle wraps, web-sites, window vinyl, wraps

Method(s) of Payment
This company accepts Visa, Mastercard, American Express, Check and Cash.
Alternate Business Names
New Image DM&M LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.