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BBB Accredited Business since

Total Mobility Services

Additional Locations

Phone: (210) 626-5213 Fax: (210) 626-1191 View Additional Phone Numbers 5131 Roosevelt Ave, San Antonio, TX 78214

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company sells, services, and repairs on DME such as wheelchairs, scooters, power chairs, vehicle lifts and driving aids.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Total Mobility Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Total Mobility Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Total Mobility Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 17, 2006 Business started: 04/01/2002 in TX Business started locally: 04/01/2002 Business incorporated 01/14/2010 in TX
Type of Entity


Business Management
Mr. Pete Green, Owner/VP Mrs. Deborah A Price, Field Sales Manager
Contact Information
Principal: Mr. Pete Green, Owner/VP
Customer Contact: Mrs. Deborah A Price, Field Sales Manager
Business Category

Wheel Chairs Electric Scooters Scooters - Medical Scooters - Repair Wheel Chair Lifts & Ramps Disability Access Equipment

Products & Services

Total Mobility Services sells the following brand(s): Pride, Amigo, Bruno, Harmar, MPS, Creative Controls, Adapt Solutions, Invacare, Medline, EV Rider and many more.

Total Mobility Services offers the following product(s): Power Chairs, Scooters, Wheelchairs, Vehicle Lifts, Driving Aids, etc..

Method(s) of Payment
This company accepts Visa, MasterCard, personal checks, and cash.
Refund and Exchange Policy
This company has a 30% restocking fee on returns.

Additional Locations

  • 5131 Roosevelt Ave

    San Antonio, TX 78214 (800) 580-2653 (210) 626-5213

  • PO Box 14005

    San Antonio, TX 78214


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.