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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Sea Blue Cruise and Travel owned by Tom and Brandy Burriesci is an independently owned and operated franchise of Cruise Planners/American Express. As a member of Cruise Planners we are travel industry leaders enabling us to provide you with competitive prices and personalized service. We focus on providing value in the products we offer and the services we provide to you. We are proud to call San Antonio and the Texas Hill Country our home. We specialize in leisure travel, group travel, destination weddings and honeymoons.
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A BBB Accredited Business since
BBB has determined that Sea Blue Cruise and Travel meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Sea Blue Cruise and Travel include:
- Length of time business has been operating
Factors that raised the rating for Sea Blue Cruise and Travel include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Brandy Burriesci, Owner Mr. Tom Burriesci, Owner
Travel Agencies & Bureaus Corporate Travel
Products & Services
Sea Blue Cruise and Travel sells the following brand(s): All reputable suppliers of travel. Please note that if we feel a supplier is not operating in the best interest of our clients we will not recommend their services. We are unable to guarantee our supplier services, however we work very hard to ensure that each supplier provides all that they offer for your vacation.
Sea Blue Cruise and Travel offers the following product(s): All forms of leisure travel.
Method(s) of PaymentYour payments are processed by the supplier of travel. This provides an additional layer of protection for your travel plans.
Refund and Exchange PolicyBased on travel terms and conditions of the supplier of travel.
Boerne, TX 78015 (210) 332-3444 Directions
P.O. Box 1513
Boerne, TX 78006
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
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BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
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Additional Phone Numbers
- (800) 940-6346(Phone)
- (888) 798-4732 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB Customer Review Star Ratings are not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Star Rating in addition to all other available information about the business.