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Find a Location

A Plus Transmission Specialists - North Austin has 1 locations, listed below.

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    Business ProfileforA Plus Transmission Specialists - North Austin

    Transmission
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/25/2010

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1900 Ih 35 S, Round Rock, TX 78681-6918
    BBB File Opened:
    2/23/2010
    Years in Business:
    30
    Business Started:
    5/25/1993
    Business Started Locally:
    5/25/1993
    Date of New Ownership:
    3/10/2015
    Business Incorporated:
    6/30/2009
    Accredited Since:
    3/25/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • North Austin Automotive Group Inc
    Business Management
    • Mr. Daniel Roberts, President
    • Mr. Tim Robinson, Manager
    Contact Information

    Principal

    • Mr. Tim Robinson, Manager

    Customer Contact

    • Mr. Daniel Roberts, President
    Additional Contact Information

    Fax Numbers

    • (512) 310-9663
      Primary Fax

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 12/6/2023 I went to pick up my car, invoice showed Chk in date 10/20/2023 *** never called me not one time about my vehicle. After contacting BBB Friday car ready 12/5 to my surprise the same person did all the damage to my car *** allowed back on my car after he told me delays were because he had to hire a new person. *** is fully aware of the damages his worker did to my well kept vehicle but want me to believe what he has convinced his self to tell me. My vehicle never needed an transmission replacement and neither was the fluids dark like he claimed, but I gave this shop the benefit of the doubt to prove me wrong. My car went in as a well kept car with minor work needed the invoice given 12/5/2023 *** did not add the control arm replacement like he said, this was the knocking noise I had been hearing, *** claimed transmission to gain money, took advantage out of damaging my car. I shared with *** how I travel in car for 8 years never let me down, how well it performed on the highway his reply was oh it's been years I've seen an older car this well kept I thanked him, not knowing after giving him the benefit of doubt I would be faced with my well kept car leaving a shop would no longer perform, now left disabled as a result of stopping in for an honest check. After verbal approval it's been problems after problems concerning my well kept vehicle. *** shop was the first and only shop besides the dealer that has ever worked on my well kept car today damages range over **** dollars not limited to electrical issues I did not have when leaving my car trusting *** honesty, now later to be deceived and tricked to believe something made up in order to disable my well kept Buick Regal *** know what his worker did, held my car for 3 months claimed he had to order a new transmission from out of State but no proof, damages done to my well kept car was done by *** and his worker, now *** is working extra hard to try in cover up damages with nothing but lies. call me.
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    Customer Reviews

    0 Customer Reviews

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