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BBB Accredited Business since

Accu-Rite Roofing and Construction Services

Phone: (210) 227-6807 Fax: (210) 227-0418 303 W Cevallos, San Antonio, TX 78204

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Accu-Rite Roofing and Construction Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Accu-Rite Roofing and Construction Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Accu-Rite Roofing and Construction Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 1987 Business started: 09/01/1987 Business started locally: 09/01/1987 Business incorporated 12/29/2003 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

City of San Antonio Development Services Department
1901 S Alamo St, San Antonio TX 78204
Phone Number: (210) 207-1111

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bob Belden, Owner Mr. Rob Belden, General Manger, Estimating Coordinator
Contact Information
Principal: Mr. Bob Belden, Owner
Customer Contact: Mr. Rob Belden, General Manger, Estimating Coordinator
Business Category

Roofing Contractors Siding Contractors Construction & Remodeling Services Windows - Installation & Service Concrete Blocks & Shapes Doors Kitchen & Bath - Design & Remodeling Contractors - General Home Improvements Home Improvements - Additions Patio & Deck Builders

Alternate Business Names
Industry Tips
Before You Build Your Home Tips for hiring a contractor Tips for hiring a roofing contractor

Additional Locations

  • 303 W Cevallos

    San Antonio, TX 78204 (210) 227-6807


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

7/13/2016 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I asked for an estimate and sent a copy of the insurance estimate got a quote back $1300.00 higher than the insurance estimate. I called back to ask questions and I got directed to the owners son he didn't want to talk to me and put me on hold forever and I hung up. I called back and talked to the owner and he stated that everyone[e was over worked that he would correct the problem that they are normally 20% below the insurance estimate. They sent the new estimate and agreed to have someone come out on a Saturday. The rep. came out and the estimate was only 3% below the insurance estimate so I asked what happened he said he would go back and talk to the owner and send another estimate. they sent another estimate at 20% but took repairs off the estimate to get there. I called the following day and they told me that was the only way to get to 20%. I told them that is fine but I need everything repaired and I did not ask for the 20% but the owner told me that was the norm. I finally got tired of the back and forth and gave up. i think if you are going to say you will be under 20% then you should be a man of your word. This company wasted valuable time and now I have to look for someone else. That is the problem with companies today just say whatever to get the work.

Desired Settlement: Stand behind what you say.

Business Response:

There was a misinterpretation or Mr. ***** insurance claim, and further misstatement on the part of our Estimator ******  ****. We are willing to perform the work in Mr. ***** claim for 20% below the claims total and will advise him and copy you. Accu-Rite is very consumer focused but given the heavy volume of transactions error may occur.

We look forward to a resolution. 

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Accu-Rite Roofing and Construction Services
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)