BBB Accredited Business since
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Armadillo Properties provides management services for landlords, as well as clean, well maintained units for rent in the Ft' Hood area. We will personally show our units for rent. Our showing agents are Texas licensed Realtors who are willing to address your questions while showing our single family homes or multi-family units. You will find a wide selection of available rental properties in Copperas Cove, Killeen, Harker Heights, Nolanville and the surrounding countryside.
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A BBB Accredited Business since
BBB has determined that Armadillo Properties meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Armadillo Properties include:
- Length of time business has been operating
- Response to 11 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Real Estate Commission
PO Box 12188, Austin TX 78711
Phone Number: (512) 936-3000
Type of Entity
Limited Liability Company (LLC)
Business ManagementMrs. Denise Zehr, Co-Owner Mr. Greg Ruehlen, General Manager Denise Zehr, Realtor/CoOwner
Real Estate - Rentals by Individuals Real Estate Property Management
Method(s) of PaymentNO CASH
Refund and Exchange PolicyArmadillo Properties does provide a review process for tenant's who do not agree with the determination of their security deposit. The review department does adhere to the fiduciary responsibly of Armadillo Properties to work for the Landlord in collecting for damages, yard maintenance and cleaning responsibilities if a tenant has been remiss in the guidelines provided on their lease. We also have the responsibility to treat the tenants fairly and honestly. We believe a fair and detailed review process be made available to meet such requirement to treat the tenant fairly and honestly. In the process of this review, we can and do provide refunds (for specific charges to a tenant's security deposit) if we are able determine an error was made or we find proof to support a tenant's complaint. Hours and hours of time goes into the review process, and we encourage all tenants to send an inquiry to us if they feel they have been charged unfairly. We also encourage all tenants to review their lease, to include the Landlord's Rules and Regulations Book. This should be reviewed at the time of their lease signing, throughout their tenancy when repair concerns arise, and certainly prior to their move out. This will assist to save a tenant damage and cleaning charges at the time of their move out.
Service AreaThis company offers rental properties throughout the Fort Hood, TX communities.
Alternate Business NamesExit Heart of Texas Realty The Zehr Team
This company offers residential and commercial property management services, rentals, and real estate sales representing buyers and sellers.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview