Business ProfileforJust Rentals, LLC

My husband and I rented from Just Rentals for about two years. In the time that we had lived there, we had made a few maintenance requests and yet no one would ever show up. When we did our walk through inspection prior to moving in there were multiple things documented, such as the screens on the living room windows being damaged; yet, when we moved out we were charged for these. They are stating we damaged this because in the photo (which is not up close and it is at an angle so it's not a clear and precise photo) you cannot really tell there is damage; however, it is clearly documented. Apparently the documentation you do prior to moving in means nothing. They are also charging us for broken blinds. The blinds are not broken in the photos, yet ****** claims up and down they are. We are also being charged for normal wear and tear which tenants are not responsible for. We hung decor, as anyone would, and there were minor paint chips. Mind you, the entire house looks like a five year old painted it. There's paint drips everywhere, paint stains, and there were already paint chips on some walls prior to us moving in. On top of all of this, Just Rentals has the most TERRIBLE customer service I have ever experienced. We moved out October 12th, 2021. They did the walk through inspection on October 13th. I emailed them asking for the walk through inspection paperwork since we were not able to be there. I emaield and called multiple times. I would get no reply per email. On the phone it took multiple days before ******* answered and told me she was working on it.. I did not recieve the paperwork until December 6th. I then emailed them the same day with everything we were disputing. Again had to send multiple emaisl and phone calls. Come January 20th I finally get ahold of ****** to speak to him about the disputes.They let an entire month go by with NO communication on their end. I have a list of every date I sent an email and made a phone call. Absolutely ridicu.