BBB Business Review
This Business is not BBB accredited
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This company offers ...
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Mango Financial, Inc. include:
- Failure to respond to 1 complaint filed against business
Factors that raised the rating for Mango Financial, Inc. include:
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||16|
|Total Closed Complaints||22|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Kelsy Farley, Vice Pres. Bertrand Sosa, President Rogelio (Roy) Sosa, CEO
Prepaid Debit/Credit Cards Credit Card Processing Service
Refund and Exchange PolicyPlease visit https://www.mangomoney.com/customer-agreements for more information regarding this company's refund and exchange policies.
Alternate Business NamesRevworldwide Inc
Mango Financial, Inc. is an innovative consumer financial services company that seeks to empower underserved customers in the U.S. to achieve their financial goals. Mango provides an unique prepaid debit card program that includes direct deposit, savings, renter's insurance, bill pay, remittance, mobile alerts, and more. Services are provided online at mangomoney.com and our pilot retail location in Austin, TX.