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Description

AchieveCard provides prepaid Visa.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that AchieveCard meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for AchieveCard include:

  • 118 complaint(s) filed against business

Factors that raised the rating for AchieveCard include:

  • Length of time business has been operating
  • Response to 118 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

118 complaints closed with BBB in last 3 years | 31 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 15
Billing/Collection Issues 23
Delivery Issues 8
Guarantee/Warranty Issues 1
Problems with Product/Service 71
Total Closed Complaints 118

Customer Reviews Summary Read customer reviews

3 Customer Reviews on AchieveCard
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: September 24, 2010 Business started: 06/03/2009 in CA Business started locally: 09/16/2010 Business incorporated 07/02/2010 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Sam Reed, CEO Mrs. Cameron Weihrich, Assistant Call Center Manager Ms. Marissa Erhart, AML/Fraud Analyst and Records & Inquiries Speciali Mr. Anthony Marino, EVP Mr. James Russell, CCO
Contact Information
Principal: Mr. Sam Reed, CEO
Principal: Mrs. Cameron Weihrich, Assistant Call Center Manager
Business Category

Prepaid Debit/Credit Cards Financial Services

Alternate Business Names
Achieve Financial Services, LLC
Additional Information

AchieveCard is a service provider of reloadable debit cards. AchieveCard is issued by The Bancorp Bank pursuant to a license by Visa Incorporated

Industry Tips
Finding a financial planner

Customer Review Rating plus BBB Rating Summary

AchieveCard has received 3.26 out of 5 stars based on 3 Customer Reviews and a BBB Rating of B.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.