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BBB Accredited Business since
Phone: (210) 236-9838 View Additional Phone Numbers 6335 Camp Bullis Rd Ste B42, San Antonio, TX 78257
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This company is a residential and commercial plumbing repair and drain cleaning company. T
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A BBB Accredited Business since
BBB has determined that Parker and Sons Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Parker and Sons Plumbing include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Texas State Board of Plumbing Examiners
929 E 41st St, Austin TX 78751
Phone Number: (800) 845-6584
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Jim Parker, CEO/Business Manager Mr. Tony Dominguez, Chief Operations Officer
Products & Services
Parker and Sons Plumbing sells the following brand(s): American Standard, Bradford White Water Heaters, Delta, Nugen Water Softeners, Watts
Parker and Sons Plumbing offers the following product(s): Faucets, Pressure Reducing Valves, Water Heaters, Water Softeners
Method(s) of PaymentThis company accepts Visa, Master Card, Discover, and American Express. Personal checks and cash are also welcomed.
Refund and Exchange PolicyThis company provides a minimum one year warranty on any repair they perform. Drain cleaning has 90 day warranty unless a defect is found. Larger jobs may be given longer warranties depending on type of repair.
Alternate Business NamesParker & Sons Plumbing, LLC
Industry TipsSelecting a plumber or plumbing contractor
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
6335 Camp Bullis Rd Ste B42
San Antonio, TX 78257 (210) 286-3377 (210) 236-9838 Directions
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Types of Complaints Handled by BBB
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BBB Complaint Process
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
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Additional Phone Numbers
- (210) 286-3377(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.