BBB Logo

Better Business Bureau ®
Start With Trust®

BBB Business Review

BBB Accredited Business since

White Knight Pest Control

Additional Locations

Phone: (512) 535-3008 Fax: (512) 535-2038 View Additional Phone Numbers 1900 Fm 967 Ste A, Buda, TX 78610 View Additional Email Addresses http://www.whiteknightpest.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

White Knight Pest Control provides professional pest control and termite services.  We pride ourselves in first class customer service from both our teams in the office and our applicators in the field. Our synergistic approach with the office staff, our technicians, and our customers ensure that any pest issues our customers have are taken care of.  Our services are guaranteed!

BBB Accreditation

A BBB Accredited Business since

BBB has determined that White Knight Pest Control meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for White Knight Pest Control include:

  • 31 complaints filed against business

Factors that raised the rating for White Knight Pest Control include:

  • Length of time business has been operating.
  • Response to 31 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

31 complaints closed with BBB in last 3 years | 18 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 9
Billing/Collection Issues 6
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 15
Total Closed Complaints 31

Customer Reviews Summary Read customer reviews

0 Customer Reviews on White Knight Pest Control
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: March 09, 2006 Business started: 01/01/1999 in TX Business started locally: 01/01/1999 Business incorporated: 01/06/2006 in TX
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Agriculture
1700 N Congress FL 11, Austin TX 78701
www.agr.state.tx.us
Phone Number: (800) 835-5832
spcb@spcbtx.org

Type of Entity

Corporation

Business Management
Alfred Henry White, President Mr. Szucceed Ly, General Manager Daniel Moran, Branch Manager
Contact Information
Principal: Alfred Henry White, President
Business Category

Pest Control Services Fumigation Services Termite Control Pest Control Supplies & Equipment

Method(s) of Payment
Credit Cards, Checks, Cash
Refund and Exchange Policy
Our services are guaranteed...if our customers need us to come back out free of charge.
Alternate Business Names
White Knight Pest Control Inc.
Industry Tips
Choosing a pest control company When to use a Pest Control Professional
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

X

Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations