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BBB Business Review

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Description

This company offers residential and commercial pest and termite control, tree and lawn maintenance, A/C and heating, plumbing, electrical, and remodeling services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that ABC Home & Commercial Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ABC Home & Commercial Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 19 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

19 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 2
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 13
Total Closed Complaints 19

Customer Reviews Summary Read customer reviews

1 Customer Review on ABC Home & Commercial Services
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: January 31, 1951 Business started: 01/01/1949 Business started locally: 01/01/1949 Business incorporated: 01/04/1993 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
customerservice@license.state.tx.us

Texas Department of Agriculture
1700 N Congress FL 11, Austin TX 78701
www.agr.state.tx.us
Phone Number: (800) 835-5832
spcb@spcbtx.org

Texas State Board of Plumbing Examiners
929 E 41st St, Austin TX 78751
Phone Number: (800) 845-6584
info@tsbpe.state.tx

Type of Entity

Corporation

Business Management
Mr. Bobby Jenkins, Owner Mr. Les Stobart
Contact Information
Principal: Mr. Bobby Jenkins, Owner
Related Businesses
Neal Air Conditioning LTD
Business Category

Pest Control Services Termite Control Irrigation Consultants Lighting Systems & Equipment Lawn Installation Service Deck Cleaning and Waterproofing Landscape Contractors Landscape Maintenance Landscape Designers Lawn Maintenance Pet Transporting Tree Service Tree Service - Pruning Weed Control Service Air Conditioning Contractors & Systems Kitchen & Bath - Design & Remodeling Electricians Home Improvements Home Improvements - Additions Contractor - Insulation Paint Removing Painting - Faux Finishing Plumbers Plumbing Drains & Sewer Cleaning Water Heaters - Repairing Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Handyman Services Property Maintenance Switches - Electric Water Conservation Fuses - Electric Propane Gas Plumbing Water Heaters - Dealers Energy Conservation Products & Services Lawn & Garden Sprinkler Systems Landscape Lighting Air Conditioning Repair Bird Barriers, Repellents & Controls Christmas Lights & Decorations Electric Equipment - Service & Repair Insect Control Devices

Alternate Business Names
ABC Handyman Services ABC Pest & Lawn Services ABC Pest & Lawn Services of San Antonio, Inc. Pest Fog
Industry Tips
Advice on choosing a lawn care company Air conditioning repair tips Choosing a pest control company Landscaping tips Selecting a plumber or plumbing contractor Tips for hiring a contractor When to use a Pest Control Professional

Customer Review Rating plus BBB Rating Summary

ABC Home & Commercial Services has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.