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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for EZCORP Inc include:
- Failure to respond to 2 complaint(s) filed against business
Factors that raised the rating for EZCORP Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||71|
|Total Closed Complaints||99|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementTom Welch, Sr VP/ General Counsel Sec Danny Chisom, Vp/Finance Asst Sec Connie Kondik, Asst Secretary/Deputy General Counsel Ms. Katie Parlak, Compliance Coordinator US Financial Services Ms. Alexis Rimes, Manager of Regulatory Compliance Amanda Schaeffer, Associate General Counsel, U.S. Financial Services
Pawnbrokers Surplus & Salvage Merchandise
Alternate Business NamesEZ Loan EZ Money EZ Money Inc EZ Money Loan Services EZ Pawn EZmoney Payday Loans Texas EZ Money, LP
Products & Services
This company is a pawn shop.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview