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          Confirmed for The Human Solution, Uplift Desk, Ergohuman, Ergonomic Chair Pro, Square Grove LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforConfirmed for The Human Solution, Uplift Desk, Ergohuman, Ergonomic Chair Pro, Square Grove LLC

            Office Furniture

            At-a-glance

            Customer Reviews

            4.87/5stars

            Average of 30 Customer Reviews

            Customer Complaints

            18 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Height Adjustable Desks, Standing Desks, Ergonomic Desks, Stand-up Desks, Ergonomic Chairs, Keyboard Trays, Monitor Arms, Ergonomic Keyboards, Ergonomic Mouse

            Business Details

            BBB File Opened:
            11/4/2008
            Years in Business:
            21
            Business Started:
            9/11/2002
            Business Started Locally:
            9/11/2002
            Business Incorporated:
            2/6/2004
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • The Human Solution
            • UPLiftDesk
            • Ergonomic Chair Pro
            • Square Grove LLC
            • Ergohuman
            Business Management
            • Mr. Jon D Paulsen, Managing Member
            • Sara Burke, Customer Service Manager
            Contact Information

            Principal

            • Mr. Jon D Paulsen, Managing Member
            • Sara Burke, Customer Service Manager

            Customer Contact

            • Sara Burke, Customer Service Manager
            Additional Contact Information

            Fax Numbers

            • (800) 346-7541
              Primary Fax

            Phone Numbers

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/11/2024

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Answered
            *Wed, Dec 20, 2023 (dispute regards the quote):Uplift Desk committed/quoted the following for a GRAND TOTAL of $971 (I have screenshots & have it in writing company is aware of quote details provided by their website): Uplift Standing Desk (V2 & V2-Commercial); style - White ********* size, 72x30; two power grommets (white); V2 C-Frame (White); advanced comfort flush keyboard (white); big standard keyboard tray (quick-adjust, white); free standing desk mat; free clamp-on cup holder (black) & insulated mug (white); free foot hammock; free Uplift Desk ********************* sleeve grey, 2x-Large. *As noted above, Uplift Desk committed to provide the product and accessories (as listed above) for the Grand Total of $971.00. The company then attempted to increase the price AFTER providing the Grand Total. They further tried to claim that they could not commit to providing all free items that were included in the quote Uplift Desk reps told me that I should send my online quote to their staff so that they could provide me with the same quote I received online, such that they could help me by delaying the shipping to when I would be home from a trip. They then proceeded to quote me for the wrong items, at an increased price, and stating that they no longer had items that were in my original quote. I have all this in writing / email / transcript.*Instead of resolving, they further quote more than the original, asking $1,008.44 (an increase of $37.44) & for less items. *Tracking number #EST149555 *Issue involves advertising, primarily found at the top of their website upliftdesk.com. They use the hurry-up tactic of Sale Ends (x date) which misleads, as they ALWAYS refresh the sale (e.g. a false & misleading fear of missing out tactic). When compounding this tactic, along with a false Grand ****** ****** that help by introducing repeated errors to the quote, price increases, & removing items, you begin to see a pattern of misleading the customer.
            Read More

            Customer Reviews

            30 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Steven W

            5 stars

            03/19/2023

            I rarely buy furniture. But I'm so glad I decided to treat myself to an Uplift Desk. It's totally refreshed my office work. When I get tired of sitting at the computer, I click the button and now I'm standing. When I'm tired of standing, I click the button and now I'm sitting. Of course it's great to step away from your work altogether and take a walk. But one can't always do this. The Uplift Desk gives me total comfort WHILE slugging through my work!But it's not just a good product, it's a good company. I had a great experience working with ********** Should you decide to buy an Uplift Desk, call and ask for ***. This guy is outstanding and very helpful in walking you through the process - getting the set up that is ideal for you. And he goes out of his way to get you a good deal. A year after buying one for me, my wife wanted one. Of course I went back to *** and he did it again: we got an ideal product (with all the bells and whistles) for a very fair price. At both times, *** beat the "running offer" of the web site. And at both times he threw in extra merchandise. He's also just a cool guy who errors in the customer's favor. For example the shipping department sent me the wrong lamp. When I emailed him, he got back and told me the correct lamp is being rushed out AND that I could keep the other lamp for free! Get an Uplift Desk and make SURE to deal with ********!

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