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          Texas Gas Service Company has 1 locations, listed below.

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            Business ProfileTexas Gas Service Company

            Natural Gas Companies
            BBB accredited business

            Contact Information

            1301 S Mopac Expy Ste 400

            Austin, TX 78746-6918

            Visit Website
            (800) 700-2443

            Want a quote from this business?

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            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/1979

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1301 S Mopac Expy Ste 400, Austin, TX 78746-6918
            BBB File Opened:
            8/1/1985
            Years in Business:
            38
            Business Started:
            8/1/1985
            Business Started Locally:
            8/1/1985
            Accredited Since:
            12/1/1979
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • ONE Gas Inc.
            • ONEOK, Inc.
            Business Management
            • Ms. Carmen Luevanos, Manager
            Contact Information

            Principal

            • Ms. Carmen Luevanos, Manager

            Customer Contact

            • Ms. Carmen Luevanos, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            20 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/13/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Gas was shut off without proper notice. Company was not forthcoming in getting it turned back on. We have 7 month old baby and 6 year old.
            Read More
            Read 19 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            AJ L

            03/12/2024

            Horrible and criminal. We set up an account for this new house and all seemed good. One morning when no one was home a Texas gas employee comes and puts a notice on the door saying gas is temporarily on. 8 hours later they come back and turn it off. We had set up an account and the error was on their end. All they had to do was put a notice in the mailbox or call; and I would have instantly given them my bank info again; but nope they just turned it off same day they gave notice of an issue. It should be a crime to do this; I have a2 year old, a 6 month old and a pregnant wife. What makes it worse is I instantly called them and gave them my information again; and they told me that the earliest they could come back out was two days laterThis should be a crime.
            Read 5 More Customer Reviews

            Local BBB

            BBB serving the Heart of Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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