Business ProfileforMood Media

We signed up for Muzak on 8/28/2015 with sales representative ***************. We agreed to ***** per month. Our company and ***** signed a document to receive paper invoices and to delete the $5 fee for invoices, which *************** agreed to and signed. My business partner called to cancel the ******* in 2016. They claim they told us about a cancellation fee and that he declined. He says he was on hold forever and that he cancelled the *******. We switched *******s and thought nothing about it. It just came up that the account had been charging over $70 per month for YEARS. We have not used the *******, which can be seen on our IP and have been paying the same company at all of our locations for their pandora ******* as well. While it is the same company, they are not willing to refund any of the money, even though it is blatant theft. We have not received paper invoices, and the charges have slid under the radar since they have just been stealing it from the account each month. We are working on switching to *******, which offers many more songs and much better customer *******. I recommend going to *******, as it is a far superior ******* and they will not lie and cheat to steal your hard earned money. We are moving all of our locations to ******* as soon as the devices come in and will never do business with mood media or its affiliates again. Please understand they are out to get you, and not be a partner in your business. The fine print says it all!