Business ProfileforMovin On LLC San Antonio and New Braunfels

Date of service was 9/30/2021. I paid the owner, *********************, of MovinOn, LLC a total of $2620.00 with my credit card plus a cash tip of $100. He had asked for a tip. Nothing on my invoice was really specified except for the number of workers, time worked, tax, and fuel cost. He used a calculator and gave me a total. After, I had paid, one of his workers came to me and told me to recheck the receipt because he usually charges everyone around $2600.00, regardless. His workers also informed me that he was driving really slow from one place to the other to get more money. After getting situated in my new house I tallied up what he'd put on the invoice (# not shown on invoice) and found that he had overcharged me $542.50. I called him right away and he said he'd look into it. He finally admitted to making "a mistake" and would immediately send a check to me in that amount. I have repeatedly texted him (to document) asking for then demanding my money back. I have still not received my money even though he claims to have sent a check to me twice now. A piece of furniture was also badly damaged. I sent pictures to him but he refused to take responsibility for that. He said his workers probably forgot to take pictures of the damage because he was sure it was previously damaged. I assured him it was not and that fresh splits in the wood were clearly visible in the pictures that I sent to him. The invoice has a damaged goods liability section of $0.60/lb but he even refused to pay that even though that wouldn't even cover a fraction of the cost to repair or replace the damaged furniture.