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BBB Accredited Business since

Lightcrafters, Inc

Phone: (512) 458-5406 Fax: (866) 299-9168 9603 Saunders Ln Ste D-1, Austin, TX 78758 http://www.lightcrafters.com



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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lightcrafters, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lightcrafters, Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Lightcrafters, Inc
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: November 15, 2004 Business started: 06/23/1998 Business started locally: 06/23/1998 Business incorporated 06/23/1998 in TX
Type of Entity

Corporation

Business Management
Mr. Kent Samuelson, Owner Ms. Janice Samuelson, Director
Contact Information
Principal: Mr. Kent Samuelson, Owner
Business Category

Lighting Fixtures - Retail

Products & Services

Lightcrafters, Inc sells the following brand(s): Coe Studios, Fulham, Hatch, Lightcrafters

Lightcrafters, Inc offers the following product(s): custom lighting, light fixture parts, lighting, lighting pendants, night lights, post lanterns, wall sconces

Method(s) of Payment
MasterCard, Visa, American Express, PayPal
Refund and Exchange Policy
14 days money back. Customer to pay return shipping.

Customer Review Rating plus BBB Rating Summary

Lightcrafters, Inc has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 9603 Saunders Ln Ste D-1

    Austin, TX 78758 (512) 458-5406

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.