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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers business services including corporate filings, document retrievals, registered agent services (statutory representation), business licensing, public record searches, advanced entity management, and corporate compliance in all 50 States, the District of Columbia, and numerous international jurisdictions.
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A BBB Accredited Business since
BBB has determined that Registered Agent Solutions, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Registered Agent Solutions, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Sean Prewitt, Chief Executive Officer Ms. Jacqui Lockerd, Director of Marketing and Communications
Related BusinessesBusiness Incorporations.com
Legal Document Assistance Compliance Consulting Incorporating Companies Legal Services Plans
Alternate Business NamesRASi
1701 Directors Blvd Ste 300
Austin, TX 78744 (888) 705-7274 (512) 480-9131 Directions
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Additional Phone Numbers
- (512) 480-9131(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: RASI has released private legal information on my business (Tabio, Inc.) to past employers of the company after I called and had my account restricted to everyone besides myself. RASI sent information to past employers of my company after I specifically granted access to my account under myself only. RASI acknowledged they sent legal information to people I have previously asked them not to and RASI will now not do anything to compensate or fix the damages. RASI broke corporate privacy agreements.
Desired Settlement: I would like my company's (Tabio, Inc.) current bill with RASI to be compensated by RASI, which is a total of $341.00.
Mr. ****** ***** with the ***** Law Firm, P.C. emailed us on November 19, 2015, that he had formed several companies in Delaware including Tabio, Inc., but had not notified us that we had been appointed as the registered agent of record. Upon receiving this information, we created the registered agent account for Tabio, Inc., and sent the related invoice to the firm (the only contact information on hand at that time).
On January 6, 2016, we received and forwarded an Annual Franchise Tax Notice from Delaware to the ***** Law Firm, as that was still the only contact on record at that time. This document, a public record, is the only document received and forwarded in the performance of acting as registered agent (other than invoicing).
Mr. ***** ***** contacted Mrs. ******** **** of our company and requested we update the mailing address on his account to his Anaheim address which was completed upon request on April 13, 2016.
On April 18, 2016, Mr. **** ******, acting as the attorney on Tabio, Inc.'s behalf, had us file a Certificate of Amended/Restated Articles with Delaware. The invoice for this service is attached (Invoice #******), which is open and past due.
After numerous unsuccessful attempts to obtain payment from Mr. ***** *****, we contacted the original ***** Law Firm on June 22, 2016, to see if they were able to make payment on this invoice, as they were the attorney acting for Tabio, Inc. at the time of incorporation. They advised they would reach out to Mr. ***** to assist in obtaining payment.
On July 18, 2016, Mr. ***** contacted Mrs. ********* **** of our company and asked that we remove any affiliation of the ***** Law Firm from his agent account. This was completed at his request on the same day, see attached email document (internal request to have I/T remove any link between the two accounts).
Today, July 29, 2016, I was made aware of this BBB complaint filed by Mr. *****. With one tax report notice and invoice copies being the only documents sent to anyone tied to Tabio, Inc., the claim that private legal information was disclosed is false and erroneous. Our company does not retain any private information, as we are in the business of forming entities at the various Secretary of States' Offices and acting as the Registered Agent of Record for many of those entities, all of which is public information.
Moreover, it the statement that anything was sent to past "employers" doesn't even make sense, if Mr. ***** is asserting that he is the employer and owner of Tabio, Inc.
Finally, we did not enter into any privacy agreements, nor we did not disclose any information to third parties, in the performance of filing Tabio, Inc. The few communications that occurred related to either public information or the past due invoice of which was only directed to the two parties involved in using our services.
We kindly request that proper payment is made on the past due invoice.