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BBB Business Review

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Description

This company offers repair, restoration , re-dye and refinish of leather,plastic and vinyl.  Re-upholster furniture, recover boat seats, engine hutch covers, back support cushions. The company offers also services to recover restaurant booth benches, re- upholster medical exam tables and repair and recondition cars and airplane seats.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Fibrenew of Central Texas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Fibrenew of Central Texas include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fibrenew of Central Texas
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 16, 2010 Business started: 04/27/2009 in TX Business started locally: 04/27/2009 Business incorporated 04/27/2009 in TX
Type of Entity

Corporation

Business Management
Mr. Dean Chettouh, Owner
Contact Information
Principal: Mr. Dean Chettouh, Owner
Business Category

Leather Goods - Repair Upholsterers Boat Covers, Tops & Upholstery Vinyl Repair Auto Seat Covers, Tops & Upholstery Furniture Repair & Refinish Leather Restoration

Products & Services

Fibrenew of Central Texas sells the following brand(s): The company sells Fibrenew kits for cleaning and reconditioning leather

Fibrenew of Central Texas offers the following product(s): Kits for cleaning and reconditioning Leather

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 AM
W: 8:00 AM - 5:00 AM
Th: 8:00 AM - 5:00 AM
F: 8:00 AM - 5:00 AM
S: 8:00 AM - 5:00 AM
Su: 8:00 AM - 5:00 AM
Method(s) of Payment
The company accepts cash, checks, and Visa, Master Card, American Express.
Alternate Business Names
Fibrenew Recro Inc
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.