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Heavenly Caregiver Services, Inc.

Phone: (512) 340-0551 Fax: (512) 340-0556 View Additional Phone Numbers 13266 Pond Springs Rd, Austin, TX 78729 View Additional Email Addresses http://www.heavenlycaregivers.com


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Description

?We provide a loving environment to bring peace of mind to you, your family and your loved one. Heavenly Caregivers Offers 24 hour service - 7 days a week, in addition to: Customized plan of care; Temporary or long term care; Free initial evaluation and consultation; State Licensed, Insured, Bonded; Extra care in nursing facilities, assisted living centers and hospitals. We are specially trained in: Alzheimer's, Dementia, Hospice, & Parkinson's


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Heavenly Caregiver Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Heavenly Caregiver Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 27, 2008 Business started: 01/01/2005 in TX Business started locally: 01/01/2005 Business incorporated 11/17/2004 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Aging & Disability
701 W 51st St, Austin TX 78751
http://www.dads.state.tx.us
Phone Number: (800) 458-9858
mail@dads.state.tx.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Benny Latino, CEO
Contact Information
Principal: Mr. Benny Latino, CEO
Business Category

In-Home Care Home Health Services Personal Services

Method(s) of Payment

Billing/Filing of Long Term Insurance Benefits

Visa, Mastercard, & American Express, Checks, Cash

Working with Trustee Accounts


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    13266 Pond Springs Rd

    Austin, TX 78729 (512) 340-0551

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Heavenly Caregiver Services, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)