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Find a Location

Scott Felder Homes has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Scott Felder Homes

      6414 River Place Blvd Ste 100 Austin, TX 78730-1158

      BBB Accredited Business
    • Scott Felder Homes

      16103 Via Shavano San Antonio, TX 78249-2378

      BBB Accredited Business

    Business ProfileforScott Felder Homes

    Home Builders
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/2/2009

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Scott Felder Homes has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Scott Felder Homes

        6414 River Place Blvd Ste 100 Austin, TX 78730-1158

        BBB Accredited Business
      • Scott Felder Homes

        16103 Via Shavano San Antonio, TX 78249-2378

        BBB Accredited Business
      Location of This Business
      6414 River Place Blvd Ste 100, Austin, TX 78730-1158
      BBB File Opened:
      1/13/1992
      Years in Business:
      37
      Business Started:
      3/13/1987
      Business Started Locally:
      3/13/1987
      Business Incorporated:
      3/3/2015
      Accredited Since:
      9/2/2009
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • S&S Whipple, LLC
      Business Management
      • Mr. Steve Krasoff, President
      Contact Information

      Principal

      • Mr. Steve Krasoff, President
      Additional Contact Information

      Fax Numbers

      • (512) 532-6662
        Other Fax

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/11/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a new construction home from Scott Felder on 1-31-2019. Installed in the home were 2 Trane XR HVAC units. The units were installed in the new construction home on 7-7-2018. Although the units were installed in (****) the warranty was to begin on the purchase date of the home (****). The Trane units I now now, came with a **** limited warranty which states**** Limited Warranty goes into effect for units that arent registered or were registered more than 60 days after installation. It covers parts that might fail due to manufacturer defect, but not the labor to repair them. In most cases, this warranty lasts five years, but length of coverage may change depending on the productunless the units are registered, and then the coverage is as follows ****************** Warranty lengthens the term of your warranty if your product is registered within 60 days of installation. It covers the cost of parts that might fail due to manufacturer defect, but not the labor to repair them. In most cases, this warranty lasts for 10 years, but length of coverage may change depending on the product.I want to know why Scott Felder Homes did not register my units?and what they are going to do to correct there negligence? I have already had one unit fail due to an Evaporator Condenser which cost me $1100.00 to repair.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Agnieszka S

      1 star

      09/10/2022

      I have closed on a house with Scott Felder at ********* in ****** ***** in July 2020 .After moving to my house at 105 Matador I have noticed that sprinkler system which should be going on 3 times a day does not function, I have filled 2 warranties requests which seems go nowhere and texted few times the sales rep for faster response .When finally the warranty manager and construction leader showed up . I was asked if I am sure I did not touched the sprinkler box and forgot about it?!?!ALSO maybe I let my house guests or my 14 yrs old son tempered with the box?The one of the gentleman tried to attend to the box but very little water resulted coming from the ground. .Then I was told that even though I paid for automatic sprinkler I should haul buckets of water at my trees daily and buy the garden hose and basicly do the job of an installed automatic sprinklers I paid for !Whole concept and investigation of my dealing with this issue was at best BIZARRE.After 5 days the new people showed up . It looked like a landscaping crew. Due to the language barrier we did not go far but these people KNEW what they were doing . The 1 of the 3 workers touched the control box and suddenly miracle they water shot everywhere creating rainbow of happiness .Well unfortunately it got me nowhere .As per warranty which I initial according to Scott Felder the buyer is responsible for dead landscape even though it was the SCOTT FELDER lack of knowledge how to set up and operate put me in this predicament.After being implied having tampered with control Scott Felder left me with the bill to replace my destroyed trees and bushes. If this is the way multi million dollars builder operates and treats its customers !I end up with cost and aggravation of destroyed landscaped .Total lack of efficiency professionalism and preening their REPUTATION SCOTT FELDER!

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