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We offer a variety of services, products and classes. Our services include Massage Therapy, Reflexology, Hypnotherapy, Counseling, Lymphatic Drainage Therapy, BodyTalk, NES Health and more. We sell massage tables and supplies, as well as aromatherapy products for allergies, skin, joints and more. We offer Yoga, Meditation, QiGong, Reiki, Reflexology and Continuing Education classes for Massage Therapists.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Integrative Healing Institute meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Integrative Healing Institute include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Integrative Healing Institute
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 13, 2007 Business started: 05/01/2002 in TX Business started locally: 05/01/2002 Business incorporated 05/03/2002 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of State Health Services
1100 W 49th St, Austin TX 78756
Phone Number: 888-963-7111

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Kim Krost, President Ms. Elizabeth Reedy, Vice--President
Contact Information
Principal: Ms. Kim Krost, President
Customer Contact: Ms. Elizabeth Reedy, Vice--President
Business Category

Health & Diet Products - Retail Health & Wellness Holistic Practitioners Massage Therapeutic Massage Therapists Schools - Business & Vocational Health & Medical - General Health & Diet Food Products - Wholesale & Manufacturing Massage School

Products & Services

Integrative Healing Institute sells the following brand(s): Biofreeze, Biotone, Bon Vital, Custom Craftworks, Floracopeia, Sacred Earth, Sombra, Traumeel

Integrative Healing Institute offers the following product(s): Aromatherapy products, Hot Stones and Warmers, Massage Bolsters, Massage Lotions and Cremes, Massage Tables

Refund and Exchange Policy
All refunds and exchanges of unused products must be returned within 60 days with receipt.
Alternate Business Names
Integrative Healing Institute, LLC
Additional Information

Integrative Healing Institute is a progressive health and wellness center in San Antonio offering natural aromatherapy products and therapies for wellbeing including, Massage, Reflexology, Reiki, Clinical Hypnosis and Continuing education classes. Massage therapy supplies and continuing education classes for LMT's, Nurses, Social Workers and PC's & classes for the general public.

Additional Locations

  • 7122 San Pedro Ave Ste 106

    San Antonio, TX 78216 (888) 841-4034 (210) 967-4400


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.