Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Oak Express

Additional Locations

Phone: (210) 509-4660 Fax: (210) 509-4661 6628 Ingram Rd, San Antonio, TX 78238


Click for BBB Rating on Oak Express

BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Oak Express meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Oak Express. BBB of Denver / Boulder Colorado has the full report as that BBB handles all complaints for Oak Express.


Additional Information

BBB file opened: June 01, 1996 Business started: 03/24/2008 Business started locally: 03/24/2008
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Woody Boyd, COO Mr. Gerardo Alvarez, Store Manager Mr. Jason Harrington, Store Manager Mr. AJ Jaramillo, Store Manager Mr. Edwin Ledesma, Store Manager Mr. Mike Moses, Store Manager Mr. Bill Oechsler, CMO Mr. Clayton Strey, Store Manager Mr. Adam Wagner, Store Manager
Contact Information
Principal: Mr. Woody Boyd, COO
Business Category

Furniture - Retail

Alternate Business Names
Furniture Row
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.