Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Venturi Capital, Inc.

Find a Location

Phone: (254) 772-8453 Fax: (254) 772-8463 5506 Franklin Ave, Waco, TX 76710 View Additional Email Addresses http://www.discounttx.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers flooring, granite and marble countertops, custom cabinetry, window treatments and custom iron door products.  Installation services are available for all product categories.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Venturi Capital, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Find a Location


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Venturi Capital, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 8 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Venturi Capital, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: May 01, 2002 Business started: 03/01/2001 in TX Business started locally: 03/01/2001 Business incorporated 03/01/2001 in TX
Type of Entity

Corporation

Business Management
Mr. Keith Richbourg, President Mr. Mike Barnes, GM- Bryan Mr. Cody Chapman , Finance Manager Mr. Andres Mancilla, GM- Temple Mr. Jeremy Pendleton, GM-Waco
Contact Information
Principal: Mr. Keith Richbourg, President
Business Category

Floor Materials - Retail Cabinet Hardware Tile - Non-Ceramic - Contractors & Dealers Tile Sales Marble & Granite Installation, Stonework Fabrication Carpet Layers Carpet Installation Floors - Laminate Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors Granite Cabinet Manufacturer Cabinet Maker Cabinet Doors Cabinets Carpet & Rug Dealers - New Countertops Countertop - Fabrication

Method(s) of Payment
Cash, Check, and all major credit cards.  Store financing is also available.
Alternate Business Names
Artisan Cabinets and Hardware Design Superstore Discount Floors Superstore Goldstone Granite & Marble
Industry Tips
Tips for hiring a contractor

Customer Review Rating plus BBB Rating Summary

Venturi Capital, Inc. has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.