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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Signsonthecheap.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Signsonthecheap.com include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Signsonthecheap.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

top
BBB file opened: June 18, 2009 Business started: 03/01/2005 Business started locally: 03/01/2005
Type of Entity

Limited Liability Company (LLC)

Business Management
Alberto Garcia, Customer Service Manager
Contact Information
Principal: Alberto Garcia, Customer Service Manager
Business Category

Financial Services Signs

Industry Tips
Finding a financial planner

Customer Review Rating plus BBB Rating Summary

Signsonthecheap.com has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 11525-B Stonehollow Dr # 220

    Austin, TX 78758 (800) 429-2802

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BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
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  • Guarantee or Warranty

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Complaint Detail(s)

5/25/2013 Billing/Collection Issues | Read Complaint Details
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Additional Notes

Complaint: I had ordered signs in the past here and my company approved them. I ordered today just about two hours ago and sent my receipt to my manger when it was emailed to me from SignsOnTheCheap.com and he called me immediately and told me to cancel that it was not approved any longer to usethis company. I called SignsOnTheCheap.com and they said they would remove the debit from my bank account as it was still only processing. I waited about an hour called Bank of America and they said it was still processing and that the company could cancel it if they choose to but it looked like they were just letting it go through first. I called SignsOnTheCheap.com them back again and was told by the customer service agent that they just let them process and then refund us in about 3-5 business days.. I have no product , no proof and they did not even start the order but want to hold on to mu $230 dollars that I need to buy work signs. I have to wait and file a fraud charge now with Bank of america and they said it has to clear first. They just want to hold onto my money??

Business Response: Hello all!
I was unable to locate this customer's order with the information provided however I did contact the customer by phone and left a voice mail with my direct contact information. Once we are able to review the customer's order and find the root of the issue, we would be more than happy to resolve this concern the best we can.

Thank you!
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