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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that TNT Fence Co meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for TNT Fence Co include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Thomas Camacho, Owner
Fence Contractors Fence Staining Gates Pressure Washing Fence - Sales, Service & Contractors Fences - Vinyl Fences - Wood Pet Fencing & Containment Systems Chain Link Fence Sales, Service & Contractors Gazebos Painting Contractors Exterior Structures - Gazebos, Arbors, Pergolas Ornamental Metal Work
Industry TipsTips for hiring a contractor
San Antonio, TX 78213 Directions
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Additional Phone Numbers
- (888) 702-8824(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: My contract states that the 6 foot wrought Iron fence is 14 gauge powder coated fence and the fence he installed is not powder coated but painted and not even primed in some areas.
Desired Settlement: I need my fence to be powder coated and not painted. The 10 months old fence is now rusted all over. I paid over $10,000 for this fence and the powder coated fence should last 10 to 15 years without any maintenance not 10 month. I don't know even if it can be repaired because powder coated fence should be done at the factory under high temperature so he has to take the whole fence out and redo it again at the factory. If he can't do it , then refund me my money and I will hire a reputable company to do the job right. I depended on the BBB A+ rating when I hired TNT fence.
Business Response: This Job was Sub out to a welder that a has its Own Fence Company and as far as he tells me its that His crew just forgot to prime before painting on the welding attachements to the fence so basically I send him him back and he's crew was gonna fix it but the owner didn't allowed them to so I try correcting the problem already but she won't listen to me and I just can seem to be able to talk to her. I am willing to send a different company that specializes in welded fences so that they can see what needs to be done and correct the issue only if she aggress to let them work and not be interrupting them cause I can not spend money for someone to go out there and then she kicks them out.
Business Response: I didn't meant to say that she prevented anyone from getting into her house, I apologize for that but as far as what I can do is take other company other than the welder guy that did her fence to correct the issues were the paint came off maybe they can sand,prime and re paint the fence with rostoleum paint, that's only if she agrees to that option, that's all I can do.