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BBB Accredited Business since

Maxsur L.L.C.

Phone: (855) 778-6363 Fax: (210) 745-4647 14365 W State Highway 29 Ste 1, Liberty Hill, TX 78642

BBB Business Reviews may not be reproduced for sales or promotional purposes.


MAXSUR is a provider of electronic surveillance equipment, restricted to US Government, military and law enforcement agencies.  

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Maxsur L.L.C. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Maxsur L.L.C. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Maxsur L.L.C.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 13, 2013 Business started: 03/27/2012 in TX Business started locally: 03/27/2012 Business incorporated 03/27/2012 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steve Klindworth, President Ms. Kira Klindworth, Manager Mr. Jake Lahmann, COO
Contact Information
Principal: Mr. Steve Klindworth, President
Customer Contact: Mr. Jake Lahmann, COO
Business Category

Electronic Equipment & Supplies - Dealers

Products & Services

Maxsur L.L.C. sells the following brand(s): AgileMesh , American Technologies Network, Drone Doctor, DroneCraft , MAXSUR , PIX4D, S-Tuned

Maxsur L.L.C. offers the following product(s): Audio Surveillance Equipment, GPS Trackers, Infrared Cameras Active and Passive, Night Vision Devices, Police Body Cameras, Tactical Surveillance Equipment, Thermal Imaging Devices, Unmanned Aerial Vehicles - Drones, Video Surveillance Equipment

Method(s) of Payment
Net 30, CC, Cash, PayPal 
Refund and Exchange Policy
Government agency contract and product dependent 

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.