Business ProfileforKilleen Overhead Doors Inc

I hired *** on Feb 21st to fix a broken spring on a garage door. When the tech was going out he called me to state I really needed to do both, honestly this is a rental so I only wanted to do what was needed, which was 1 spring on 1 door, but I agreed. He was out on Feb 22nd. I did not hear anything after that.I in fact emailed the office on 3/2 to check in about if the work was done and about an invoice.This is when I found out that the door isn't working. They are now saying the opener is stripped. Not once did anyone call me to tell me this, while they were there or afterwards. I asked about getting that fixed and a time frame. The office stated they would have to call me back. This went on for weeks. They would call me about the invoice, but wouldn't know anything about the opener or getting that fixed. Their answer was always oh let me talk with the tech and call you back.I receive a letter from them yesterday 5/25, stating I needed to pay the invoice or they would put a lien on my property. This was interesting because they had yet to tell me how I can fix the opener/door. At this time I think they don't know what they are doing or they in fact broke it and don't want to own up to it. I called the office and they were so rude, yelled at me, cussed at me, told me to look in the mirror at my own self, and they hung up on me.All because I was trying to figure out what is going on.I have never been spoken to that way in my entire life, let alone by a company, the owners wife, and the front office lady.I have paid this "outstanding invoice" of $173 but yet still do not have a working door or any resolution to get it working.