BBB Business Review

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This business is not BBB accredited.

Austin Cosmetic Dentistry

Phone: (512) 382-5888 Fax: (512) 382-5826 View Additional Phone Numbers 2700 Barton Creek Blvd Ste 130, Austin, TX 78735 http://thecosmeticdentistsofaustin.com/ ! There is an alert on Austin Cosmetic Dentistry !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Austin Cosmetic Dentistry
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 08, 2013 Business started: 01/01/2003 in TX Business started locally: 01/01/2003 Business incorporated 06/25/2002 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas State Board of Dental Examiners
333 Guadalupe St # 3-800, Austin TX 78701
www.tsbde.state.tx.us
Phone Number: (800) 821-3205

Type of Entity

Association

Business Management
Dr. John Christian Schiro, DDS, FAGD Dr. Arturo Garcia, DMD Mr. Kent McLeod, Director of Marketing
Contact Information
Principal: Dr. John Christian Schiro, DDS, FAGD
Business Category

Dentistry - Cosmetic Dentists Dentist - Dental Surgery Dentist - Dental Implants

Alternate Business Names
Dr. Arturo Garcia, DMD Dr. John Christian Schiro, P.A.
Out of Business

BBB discovered this business suddenly closed their doors and is no longer offering services to the public. While BBB will still accept disputes for our files, BBB encourages you to reach Texas State Board of Dental Examiners (SBDE) which oversees this industry in Texas as well. Per information from SBDE, a dentist that desires to close a practice must consider the following:

-SBDE Rule 108.5 requires that an appropriate 30-day notice be sent to currently patients prior to closing a practice in efforts to avoid patient abandonment.

-SBDE Rule 108.8(e) requires a dentist to arrange for either the maintenance or the transfer to a succeeding dentist of a patient's dental records when closing or leaving a practice. The SBDE must be notified in writing of the status of patient records no later than 15 days after a dentist closes or leaves a practice. 

To file a complaint with Texas State Board of Dental Examiners, you may consider the following options:

1. Download the files directly form their site by clicking the following link: www.tsbde.state.tx.us

2. Call the SBDE and request a complaint packet at : 1-512-475-1996

3. Email the SBDE and request from at: complaints@tsbde.state.tx.us

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.