This Business is not BBB accredited
Swift Rock Financial Services
Phone: (866) 415-1821 Fax: (866) 543-2817 PO Box 81867, Austin, TX 78708
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Swift Rock Financial Services include:
- BBB concerns with the industry in which this business operates
- 16 complaints filed against business
- Failure to respond to 5 complaints filed against business
- 2 complaints filed against business that were not resolved
- Government action(s) against business
- Failure to comply with arbitration decision or mediated settlement
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||11|
|Total Closed Complaints||16|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementRandy Lepley Mr. Derin Scott, Director
Related BusinessesClear Your Debt Topaz Financial Services Mesa Rock Financial Services Orion Processing World Law Debt
Debt Relief Services Credit - Debt Consolidation Services Financial Services
Alternate Business NamesSwift Rock Financial Inc. SwiftRock.Com
Swift Rock Financial Services, Mesa Rock Financial Services, Topaz Financial Services, and Clear Your Debt are sales organizations. These companies market the debt management and debt negotiation services provided by Orion Processing. These companies are individually owned by Shannon Scott and/or Derrin Scott. Please see the Related Business section for more information.
Industry TipsFinding a financial planner
THIS LOCATION IS NOT BBB ACCREDITED
PO Box 81867
Austin, TX 78708 (866) 415-1821
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: I have been with this credit solution since 2009 and as yet have never had a cridtor paid, and also since they did not pay any debtor, I have had a lien put on my house for 11,000. I have paid monthly $336.00 and have had no satisfaciton in debt consolodation. I feel I have been robbed of all the money paid into the account. I need help in satisfiying all the money expended and paid to them.
Desired Settlement: to hav my lien taken away and money's owed to me
BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.
|3/20/2013||Problems with Product/Service|
|3/19/2013||Problems with Product/Service|
|11/19/2012||Problems with Product/Service|
|7/10/2012||Problems with Product/Service|
|5/30/2012||Problems with Product/Service|
|4/9/2012||Problems with Product/Service|
|3/6/2012||Problems with Product/Service|
|12/15/2011||Problems with Product/Service|
|10/5/2011||Problems with Product/Service|
|10/4/2011||Problems with Product/Service|
|9/21/2011||Problems with Product/Service|