This business is not BBB accredited.

Swift Rock Financial Services

Phone: (866) 415-1821 Fax: (866) 543-2817 PO Box 81867, Austin, TX 78708 http://www.swiftrock.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Swift Rock Financial Services include:

  • Failure to respond to 3 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved
  • Failure to comply with arbitrated decision or mediated settlement

Factors that raised the rating for Swift Rock Financial Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Swift Rock Financial Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 17, 2008 Business started: 01/14/2008 Business started locally: 01/14/2008 Business incorporated 01/14/2008 in TX
Type of Entity

Corporation

Business Management
Randy Lepley Mr. Derin Scott, Director
Contact Information
Principal: Randy Lepley
Related Businesses
Clear Your Debt Topaz Financial Services Mesa Rock Financial Services Orion Processing World Law Debt
Business Category

Debt Relief Services Credit - Debt Consolidation Services Financial Services

Alternate Business Names
Swift Rock Financial Inc. SwiftRock.Com
Business Management

Swift Rock Financial Services, Mesa Rock Financial Services, Topaz Financial Services, and Clear Your Debt are sales organizations. These companies market the debt management and debt negotiation services provided by Orion Processing. These companies are individually owned by Shannon Scott and/or Derrin Scott. Please see the Related Business section for more information.

Industry Tips
Finding a financial planner

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 81867

    Austin, TX 78708 (866) 415-1821

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

6/26/2013 Advertising/Sales Issues | Read Complaint Details
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Additional Notes

Complaint: I have been with this credit solution since 2009 and as yet have never had a cridtor paid, and also since they did not pay any debtor, I have had a lien put on my house for 11,000. I have paid monthly $336.00 and have had no satisfaciton in debt consolodation. I feel I have been robbed of all the money paid into the account. I need help in satisfiying all the money expended and paid to them.

Desired Settlement: to hav my lien taken away and money's owed to me

3/20/2013 Problems with Product/Service
3/19/2013 Problems with Product/Service
3/8/2013 Advertising/Sales Issues
11/19/2012 Problems with Product/Service