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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Navy Army Community Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Navy Army Community Credit Union include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||3|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
National Credit Union Administration
4807 Spicewood Springs Rd # 5100, Austin TX 78759
Phone Number: (512) 231-7900
Type of Entity
Business ManagementMs. Sarah O'Brien, President Mr. Gerry Morrow, Senior VP of Lending Dana Sisk, COO
12129 Leopard St
Corpus Christi, TX 78410 Directions
2207 Highway 35 N Ste E
Rockport, TX 78382 Directions
2505 N Saint Marys St
Beeville, TX 78102 Directions
2730 Rodd Field Rd
Corpus Christi, TX 78414 Directions
285 Buddy Ganem
Portland, TX 78374 Directions
2940 S Brahma Blvd
Kingsville, TX 78363 Directions
4802 Crosstown Expy
Corpus Christi, TX 78415 Directions
522 Airline Rd
Corpus Christi, TX 78412 (361) 986-4500 Directions
5725 Spohn Dr
Corpus Christi, TX 78414 Directions
9552 S Padre Island Dr At Flour Bluff Dr.
Corpus Christi, TX 78418 Directions
Building 125 Ave. D Naval Air Station
Corpus Christi, TX 78419 Directions
PO Box 81349
Corpus Christi, TX 78468
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Types of Complaints Handled by BBB
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Additional Phone Numbers
- (800) 622-3631(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: To Whom It May Concern: I have spoken to various people about this and do no want to have to go to courts or press charges on any professional. Navy Army Community Credit Union has made an invalid tow on my property claiming it is a repo when it is not there is no lien holder. The information was already sent to various departments including the vice President ****** ****, Mr. ****** and Mrs. **********. They are unwilling to cooperate with me the owner of the vehicle and unwilling to negotiate with me either. I do not want them to have incurred loses for their mistakes however do have rights reserved to it. I have reported it to authority made police report proving it is auto theft 13-31198 and unlawful for them to do that since there is no validities in the contract without a signatures and breaches. It states so in the contract plus Department of Motor Vehicles shows I, ******** *****, am the owner.
Desired Settlement: In fairness, I tell them willing to negotiate a refinance value of the vehicle but refused. If not pursue all legal action to press legal theft charges on them I am legally protected by Texas law and the consumer credit reports it is an "NOT VALID" if the report this delinquent on any of my accounts. Attached is proof of owner ship and the invalid contract. X. ******** ***** ********** *********** * *********** ************ | Cell
Thank you for this opportunity to respond to the complaint referenced above.
Attach is contract. There is not valid for loan agreement with Navy Army Credit Union as seen for the facts
1 contains breaches
2 as stated in contract NOT VALID until it was signed
Please look at x._______________ where signature belongs on the contracts.
BBB's Final Determination: After reviewing the position of all parties, BBB determined that the business made a reasonable offer to resolve the complaint. However the consumer did not accept the offer.