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Find a Location

Flashback Data LLC has 1 locations, listed below.

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    Business ProfileforFlashback Data LLC

    Data Recovery
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/13/2005

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4029 S Capital of Texas Hwy Ste 224, Austin, TX 78704-7920
    BBB File Opened:
    4/14/2005
    Years in Business:
    20
    Business Started:
    3/1/2004
    Business Started Locally:
    3/1/2004
    Business Incorporated:
    3/15/2004
    Accredited Since:
    4/13/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Russell Chozick, Vice President
    • Mr. Michael D. O'Connell, President
    Contact Information

    Principal

    • Mr. Michael D. O'Connell, President

    Customer Contact

    • Mr. Michael D. O'Connell, President
    Additional Contact Information

    Fax Numbers

    • (512) 301-0333
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/22/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    2/21/23 I contacted Flashback data to obtain a quote for recovery of a computer hard drive and I shipped the hard drive to their address. Flashback data indicated the assessment and quote were free and I was not obligated to accept the quote.I did not accept the quote.3/16/23 My credit card was charged $868.79 for recovery of the hard drive.3/16/23 I contacted Flashback data and stated I did not authorized the recovery and did not accept the quote. The customer service agent was hostile to me. 3/16/23 I emailed Flashback data stating I did not authorize the work and requested a credit for the charges back to my credit card.3/17/23. Flashback data contacted me and offered to charge me only $200.3/21/23 I emailed Flashback data and requested a refund of all charges and sent a copy of their original email indicating I was under no obligation to pay them additional money.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    BBB serving the Heart of Texas

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