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BBB Accredited Business since

Long Tail Products

Phone: (877) 283-3901 Fax: (214) 446-6910 View Additional Phone Numbers 505 W Mary St, Austin, TX 78704 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The company's initial product lines include: 1) Headset Buddy, a line of adapter products for call center applications, telephone, handheld and headset interoperability, and 2) BottleBOSS, a line of unique and functional bottle openers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Long Tail Products meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Long Tail Products
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 01, 2010 Business started: 01/20/2009 Business started locally: 01/20/2009 Business incorporated 01/20/2009 in NV
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bryan Daigle, Owner
Contact Information
Principal: Mr. Bryan Daigle, Owner
Business Category

Computers - Dealers Internet Shopping Internet Marketing Services

Alternate Business Names
Headset Buddy Webko, LLC
Additional Information

Long Tail Products, an Austin, TX based product development and marketing company, designs and manufactures products for Business to Business and Consumer markets.

Additional Locations

  • 505 W Mary St

    Austin, TX 78704 (877) 283-3901 (512) 368-2732


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Long Tail Products
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)