This business is not BBB accredited.
Phone: (432) 550-4070 Fax: (432) 550-4072 2710 N Grandview Ave, Odessa, TX 79762 ! There is an alert on Checks !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Wade Kuehler, President
Alternate Business NamesSouthwest Energy Distributors, Inc.
THIS LOCATION IS NOT BBB ACCREDITED
2710 N Grandview Ave
Odessa, TX 79762 (432) 550-4070 Directions
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According to information in BBB files, this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: I was working on getting my rv refinanced through a bank when my driver license got blue carded. I was sent to this business to resolve the problem. They advised me it was a check from 1997 and it showed to be in collection with them from this time. I did pay the complaint over the phone so that my bank could continue with the refinance. I asked them to send me in the mail so that I could confirm that the complaint was mine. The business sent me a receipt in the mail from paying which I then called them on Thursday the 24th and asked them to send me the check so that I could confirm that the check was mine and in my handwriting which they advised me that they can not do this because they have nothing in the office that shows that the check was written by me. I advised them that I would just like to see the proof due to the fact this was in 1997 and I do not remember back that far. They advised that they shredded the check many years ago that was in their possession. I talked to ***** which she advised me that it was paid and my license was clear and they was not able to prove anything and it was a done deal. She told me that she would not argue about it and hung up. I talked to the office in lubbock and they advised me to contact the BBB and the attorney general for that area which will also be done. I informed her that I did not mind paying the bill IMF it was mine I just wanted to have the proof so that I am not paying for someone else's mistakes. Thank you for your time ****** *****
Desired Settlement: I want to see the proof of the check to make sure that this was mine. If so I paid it and it will be done if not mine I would like a refund and an apology for my time.
The check in question was dated June of 1997. Our office was unable to locate the original check and considering the age of the item we had not retained an electronic image of the check.
Better Business Bureau: