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BBB Business Review

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BBB Accredited Business since

Vintage Western Wear

Phone: (714) 717-7218 -----, Austin, TX 78737

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Retro-vintage styled western wear from Scully, Rockmount, H Bar C, Roper, Stetson, Panhandle Slim, Ryan Michael, Martini Ranch and more. Free Shipping in the US!

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Vintage Western Wear meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Vintage Western Wear include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Vintage Western Wear
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: March 08, 2012 Business started: 01/01/2005 in CA Business started locally: 01/01/2005 Business incorporated 04/23/2007 in NV
Type of Entity


Business Management
Mr. Michael Small, Director
Contact Information
Principal: Mr. Michael Small, Director
Business Category

Clothing - Retail Leather Boots Handbags Leather Clothing - Retail Leather Goods - Dealers Mens Clothing & Furnishings - Retail

Products & Services

Vintage Western Wear sells the following brand(s): Panhandle Slim, Range Wear, Rockmount, Roper, Ryan Michael, Scully, Stetson, Wahmaker

Vintage Western Wear offers the following product(s): Blouses, Boots, Jackets, Leather Apparel, Pants, Shirts, Skirts, Vests

Method(s) of Payment
Refund and Exchange Policy
We guarantee the
quality of every item we sell. We want you to be completely satisfied
with your items. If an item is defective or incorrect, we will gladly
exchange it for you. If you are not happy with your item, for any
reason, we will exchange the item or refund the purchase price. Cost of
return shipping is the responsibility of the Customer and all returns
are subject to a 15% restocking fee.  All boot sales come with one free
size or style exchange.  Boot returns for a refund are subject to a 10%
restocking fee unless you elect store credit whereby you receive will a 100% credit towards a future purchase.
Alternate Business Names
Vintage Western Wear Inc

Customer Review Rating plus BBB Rating Summary

Vintage Western Wear has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.