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Laser Legend, LLC

Additional Locations

Phone: (210) 444-9025 7505 N Loop 1604 E Ste 101, Live Oak, TX 78233

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BBB Accreditation

This business is not BBB accredited.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Laser Legend, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 20, 2012 Business started: 04/22/2009 Business started locally: 04/22/2009 Business incorporated 04/22/2009 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jason Overman, Owner
Contact Information
Principal: Mr. Jason Overman, Owner
Business Category

Childrens & Family Entertainment Pizza

Additional Locations


    2444 Jane Addams Dr

    Schertz, TX 78154


    7505 N Loop 1604 E Ste 101

    Live Oak, TX 78233 (210) 444-9025


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

7/7/2015 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: My 2 kids received 30min free play awards from school. Nowhere on the passes does it say NO tickets will be given. My kids were planning on winning so they can get the invisible ink. I was rudely told my management they cant get tickets. My question is, why wouldn't you have that posted somewhere in the facility. Or on the 30 min free card. So my son finds out he will not receive any tickets after he just won 325 tickes. Thank you lazor legend. If u cant afford to had them out to kids, please don't.

Desired Settlement: Dont hand out passes without posting details on them

Business Response: See Attachment

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Laser Legend, LLC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)