This business is not BBB accredited.
Phone: (210) 692-7205 8155 Fredericksburg Rd., San Antonio, TX 78229
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Country Home Learning Center include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Family and Protective Services
P.O. Box 149030, Austin TX 78714
Phone Number: (512) 438-4800
Type of Entity
Business ManagementMs. Sharon K. Ford, President
Child Care Centers
Alternate Business NamesCountry Home Learning Center #6, Ltd
THIS LOCATION IS NOT BBB ACCREDITED
8155 Fredericksburg Rd.
San Antonio, TX 78229 (210) 692-7205 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: Child was attending the care center. Center is closed when schools are closed, but accommodates children not in school. Ex. Needed to take child to care center so I could complete a scheduled shift at work. Center is closed when I need childcare. Moved child to diff facility. Was told I could not receive refund but could bring child back for care.. The center is unable to accommodate my needs yet can only offer "store credit " of sorts....which I can not utilize.
The date in question that the Center was closed was due to local roads being iced over. Country Home Learning Center's policy regarding inclement weather is to follow the surrounding school district's decision as to whether or not to close the schools. Country Home Learning Center's top priority is always the safety of our children.
Better Business Bureau: