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BBB Accredited Business sinceAdditional Locations
Phone: (361) 857-6543 Fax: (361) 857-2622 5215 Embassy Dr, Corpus Christi, TX 78411
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A BBB Accredited Business since
BBB has determined that Bay Area Child Development meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Bay Area Child Development include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Family and Protective Services
P.O. Box 149030, Austin TX 78714
Phone Number: (512) 438-4800
Type of Entity
Business ManagementMs. Anita May, President Ms. Joanne Amaya , Office Manager
Child Care Centers
Alternate Business NamesBay Area Child Development, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: I would like to file a billing and service complaint against Bay Area Child Development. My son was enrolled in this Daycare facility for 4 days. I promptly removed him after witnessing disturbing behavior from the workers toward the children in their care. On the 1st occasion, June 12, 2013, I stopped in to watch my son on the monitors they have. I heard a worker yelling at a child from down the hall in the cafeteria, telling her to get out of her face, she doesnt want to see her right now, and to go sit in her timeout chair. Once she came around the corner, she saw me and lowered her voice and stopped degrading the child. The 2nd incidence occurred 2 days later when I was picking my son up from the facility. I was bent over tying my sons shoe, when I saw a different worker yelling at a small boy, literally 2 inches from his face, asking him why it was so hard to stand in line, and put his hands behind his back. She asked him if he was stupid and didnt understand her. I made my presence known by standing up, and she quickly lowered her tone and left him alone. I am appalled my the manner and tone these women are taking with these young children. I notified the staff that I was disturbed by the way the children were talked to by the workers there, and my son would not be returning the following Monday. I paid $190 for the 4 days of care, and feel I should not subject my son to these women, nor pay another cent to this facility. I was never billed, called or contacted about any outstanding fees, and am now being harrassed by a debt collector as this business has sent me to collections without so much as sending any invoices or letters stating an outstanding balance is due. I was never given any notice in writing or verbally stating I owed any money to this company, and am very upset with the professionalism as to how this company has handled this matter and my complaints to them.
Desired Settlement: I would like my account taken out of collections, and my debt to them cleared.
BAY AREA CHILD DEVELOPMENT CENTER, INC.