Text Sizesmall medium large

This business is not BBB accredited.

CW Floors

Additional Locations

Phone: (210) 349-1170 Fax: (210) 349-1193 View Additional Phone Numbers 2103 NW Loop 410, San Antonio, TX 78213 http://www.cwfloorsoutlet.com View Additional Web Addresses

! There is an alert on CW Floors !


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers carpet, tile, hardwood flooring installation and services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CW Floors
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 1996 Business started: 01/01/1995 Business started locally: 01/01/1995 Business incorporated 05/03/2006 in TX
Type of Entity

Partnership

Business Management
Mr. Jeffrey De Rojas, President/COO Mr. Adam Wetherell, Operations/Marketing Manager
Contact Information
Principal: Mr. Jeffrey De Rojas, President/COO
Business Category

Carpet & Rug Dealers - New Carpet & Rug Pads, Linings & Accessories Countertops Floor Materials - Retail Vinyl Flooring Shutters Vertical Blinds Blinds Window Shades Window Coverings Floor Coverings & Installation Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors

Alternate Business Names
Carpet, Tile and Flooring of Texas, L.P. CW Floors Outlet
Out of Business

Carpet, Tile and Flooring of Texas, LP's assets and receivables were purchased by LDB Holdings, LLC located at 520 North Loop 288, Denton, TX 76209 effective September 15, 2014. Any consumers with outstanding issues regarding service provided prior to the sale should consult an attorney. 

Industry Tips
Tips for hiring a contractor
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.