BBB Business Review

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This Business is not BBB accredited

Lamb's Tire & Automotive Center

Additional Locations

Phone: (512) 257-2350 Fax: (512) 257-1895 2100 Kramer Ln Ste 150, Austin, TX 78758 http://www.lambstire.com


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Description

This company offers Full service automotive repair, state inspection/emissions testing, preventative maintenance service, warranty repairs, oil changes and tire sales.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lamb's Tire & Automotive Center include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 14 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 12
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

1 Customer Review on Lamb's Tire & Automotive Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 30, 1990 Business started: 07/21/1987 Business started locally: 07/21/1987 Business incorporated: 09/02/2003 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Public Safety
5805 N Lamar Blvd, Austin TX 78752
www.txdps.state.tx.us
Phone Number: (512) 424-2000

Type of Entity

Partnership

Business Management
Mr. Jim Ramsey, President Mr. Jason Burns, Manager Mr. Patrick Dubord, Manager Mr. Kirk Duderstadt, Manager store 4 Mr. Julian Gomez, Manager Mr. Scott Hancock, Manager Mr. Larry Jones, Manager Mr. Craig McCutchen, Manager Mr. Bo Meyer, Manager Mr. Matt Reinhart, Manager Mr. Josh Robicheaux, Manager Mr. Michael Valencia, Manager Mr. Michael Weir, Manager
Contact Information
Principal: Mr. Jim Ramsey, President
Business Category

Auto Repair & Service Brake Service Tire Retread & Repair Transmissions - Automobile Auto Lube & Oil - Mobile Tire Dealers Auto Air Conditioning Auto Electric Service Auto Inspection Stations

Alternate Business Names
Lamb Ventures LP
Industry Tips
Car repair tips

Customer Review Rating plus BBB Rating Summary

Lamb's Tire & Automotive Center has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.