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          Phil's Service has 1 locations, listed below.

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            Business ProfileforPhil's Service

            Auto Repair
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.25/5stars

            Average of 20 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/13/2007

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company offers auto repair and preventative maintenance services.

            Products & Services

            Engines repair & replace, Transmissions repair & replace, Tune Ups, Air Condition Repair, Window motors & locks, Electrical Diagnoses , Wheel Alignments, Tires Batteries & Accessories , Engines, Transmissions, Brakes, Suspension, Battires, Radiators, Differentials, Shocks , Struts, PCM's, Bearings

            Business Details

            BBB File Opened:
            7/27/2007
            Years in Business:
            17
            Business Started:
            10/1/2006
            Business Started Locally:
            10/1/2006
            Date of New Ownership:
            4/8/2013
            Business Incorporated:
            3/26/2013
            Accredited Since:
            9/13/2007
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Phillips Automotive, LLC
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            8:00 AM - 4:00 PM
            Su:
            Closed
            Business Management
            • Mr. Joe Philips, Co-Owner
            • Mr. Ron Phillips, Owner
            Contact Information

            Principal

            • Mr. Ron Phillips, Owner

            Customer Contact

            • Mr. Ron Phillips, Owner
            Additional Contact Information

            Fax Numbers

            • (254) 616-1661
              Primary Fax

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/25/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Our fleet Truck was taken to Phils service on 08/11/2023 for a truck AC not blowing cold air. I was quoted $525.42 for a blower motor replacement, and that was a new motor they wanted to replace, then I receive another quote for $344.10 to replace another part then another $350.99 for program said part. The owner of the Mainscape then went to talk to the owner of Phils service, after them speaking to each other he said that he will have it blowing cold air this was on 9/19/23. On 9/22/2023 he was called to look at the truck and Phils service stated it needed another part for $750. Further repair was declined AC NOT FIXED. They did tell us it needs an electrical inspection which turned out to be not true for another $350. They told us the Truck needed XYZ then lied about needed more work.
            Read More

            Customer Reviews

            20 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Damechio S

            2 stars

            03/23/2024

            I went to the shop to pick up my vehicle today 03/23/2024 and the shop was closed their business hours are on the door close at 4:30 I got there a bit before 3. Sat there for a minute even check the door lights off garages closed. I spoke with a staff member and told her Id be there today and she responded ok. No word or an early closing. She mentioned if I left it there sitting for too long it could result in lot fees and my car having a lean on it. But they are closed today. I dont understand.

            Phil's Service Response

            03/25/2024

            We are sorry for this miss understanding It appears We didn't put the emergency hour change on our door. One of our employees had to leave early and, it would have been unsafe to work with out a sufficient number. No worries! We will not charge you any storage fees. Because of your inconvenience. We will be happy to give you $25 off on your next visit. 

             

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