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Find a Location

Platinum Autoplex, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Platinum Autoplex, LLC

      217 W Veterans Memorial Blvd Killeen, TX 76541-7121

    • Platinum Autoplex, LLC

      10255 Oconnor Rd Live Oak, TX 78233-5455

    • Platinum Autoplex, LLC

      1619 Southeast Military Dr. San Antonio, TX 78214

    Business ProfileforPlatinum Autoplex, LLC

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Platinum Autoplex, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Platinum Autoplex, LLC

        217 W Veterans Memorial Blvd Killeen, TX 76541-7121

      • Platinum Autoplex, LLC

        10255 Oconnor Rd Live Oak, TX 78233-5455

      • Platinum Autoplex, LLC

        1619 Southeast Military Dr. San Antonio, TX 78214

      Location of This Business
      217 W Veterans Memorial Blvd, Killeen, TX 76541-7121
      BBB File Opened:
      2/19/2013
      Years in Business:
      11
      Business Started:
      7/5/2012
      Business Started Locally:
      7/5/2012
      Business Incorporated:
      7/5/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Related Businesses
      Business Management
      • Mr. Ray Zayed, Owner
      • Ms. Rachel Plummer, Office Manager
      Contact Information

      Principal

      • Mr. Ray Zayed, Owner

      Customer Contact

      • Mr. Ray Zayed, Owner
      Additional Contact Information

      Fax Numbers

      • (254) 432-4229
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/01/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Leased a vehicle from platinum auto plex was told by the owner if I have any problems I can bring it in to be fixed. Well I have been trying for months and they will lot even look at the car and it hasnt been a full year of having the car. The engine needs fixing and I cant drive it
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cymone J

      1 star

      09/06/2023

      I Wasn't Going To Speak Out About My Experience With ??Platinum Autoplex But It's A ****** ************ **** Sure Won't Happen Again. March 7th 2023 I Was Taken Down To The **** Hole(??Platinum Autoplex) By One Of ******* People. Due To The Simple Fact I Didn't Like The Cars On ******* Lot, With That Being Said I Picked Out A 2019 ******* Elantra $3,200 Down That I Was Told Had Been Fully Serviced. The Inside Smelled ************* Was A Few Stains On The Seats But Those Two Are Things That Could Be Fixed....Overall The Car Itself Was Nice. I've Had The Vehicle For 6 *********** Soon As I Noticed Something Wrong I Immediately Took It Back But Was Told Nothing Was Wrong...A Week Later My Brake Lights Kept Going Out ,My Brights Weren't Working Then All Of Sudden They Didn't Have A Service Guy Months Go By I've Had To ************************* Camshaft Position Sensors,A Crankshaft *************************** Multiple Diagnostic Test Ran.Also Was Told ***************** Manager Would Fix What's Wrong Y'all Why Tf This Man Go Replace What I Just ******************** Reseting The Check Engine Light. He Also Was *********************** Trying To Get The Car To Start I Told Him You Don't Have To Do That To Start It (I Had It Towed There) Then Had Me Drive Around ************** Broke Down ********** Station He Came 15 ******************* Same Janky *************** Me To Go To ******* & Let Him Know What They Say So He Can Fix It Well The Engine Needs To Be Torn Down. It's Been A Whole *********** Shady A** Owner Won't Reach Out But Keeps Having His Workers Harass Me For A Payment On A Car That Could Possibly Cause Me To Get In An Accident Due To The Fact It Shakes,Cuts Off Out Of ************** As If It Wants To Take Off On It's Own I've Had It Towed 4 Times In One Month. DO NOT GET A CAR FROM ??PLATINUM AUTOPLEX?????Ive Filed Investigation Already?

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