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Find a Location

San Marcos Chrysler Dodge Jeep Ram has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • San Marcos Chrysler Dodge Jeep Ram

      2990 Interstate 35 Frontage Rd San Marcos, TX 78666

      BBB Accredited Business
    • San Marcos Chrysler Dodge Jeep Ram

      PO Box 1549 San Marcos, TX 78667-1549

      BBB Accredited Business
    • San Marcos Chrysler Dodge Jeep Ram

      2990 S Interstate 35 San Marcos, TX 78666-5931

      BBB Accredited Business

    Business ProfileforSan Marcos Chrysler Dodge Jeep Ram

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/18/2010

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    San Marcos Chrysler Dodge Jeep Ram has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • San Marcos Chrysler Dodge Jeep Ram

        2990 Interstate 35 Frontage Rd San Marcos, TX 78666

        BBB Accredited Business
      • San Marcos Chrysler Dodge Jeep Ram

        PO Box 1549 San Marcos, TX 78667-1549

        BBB Accredited Business
      • San Marcos Chrysler Dodge Jeep Ram

        2990 S Interstate 35 San Marcos, TX 78666-5931

        BBB Accredited Business
      Location of This Business
      2990 Interstate 35 Frontage Rd, San Marcos, TX 78666
      BBB File Opened:
      9/1/1986
      Years in Business:
      37
      Business Started:
      9/1/1986
      Business Started Locally:
      9/1/1986
      Accredited Since:
      11/18/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Partnership
      Alternate Business Name
      • KBLB-Ken, LTD
      Business Management
      • Mr. Russell Anderson, General Manager
      Contact Information

      Principal

      • Mr. Russell Anderson, General Manager
      Additional Contact Information

      Fax Numbers

      • (512) 392-2998
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/26/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      November 28 my new 2023 Jeep Gladiator randomly broke down on the side of the Highway. I had it towed to ***. Marcos Jeep where they have not helped. They have tried everything in their standard operating procedures to not warranty this lemon vehicle. They never gave me a replacement vehicle. They have given no solutions as I continue to state this is a warranty issue. It will be over 30 days soon and I believe Jeep sold me a lemon vehicle at this time. Management has continued to use scapegoat tactics as this is a brand new vehicle and shouldnt be in this condition. Please help me, I feel as a long term Jeep customer ********* they are not honoring the warranty and helping a disabled veteran.
      Read More

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tomas G

      1 star

      02/23/2024

      I have purchased two vehicles from this dealership. On our last purchase, we agreed on the deal because they claimed they would cut us a check to cover the first month's payment. They also claimed they would extend the due date so that it would be due at the end of the month. Turns out, we never received the check to cover the first month, and the due date was at the beginning of the month. I got in contact with the salesman who claimed he had mailed the check and promised he would resolve this for me. I have yet to receive the check in the mail.

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