Business ProfileforMac Haik's Southway Ford

February 2022, I looked at a 2017 Kia ******* being sold by this **********, Mac Haik's Southway Ford. During my inspection of the vehicle, I noticed the vehicles windshield was chipped. I explained to the sales rep that I was no longer interested in purchasing the vehicle due to the chip and at that point I was advised that the ********** would have the windshield replaced at a nearby Kia *********** so, I preceding with completing the purchase of the vehicle. When I picked the car up everything looked fine, and I was on my way. I barely drive the car, especially when it rains. One evening recently while I was driving the *******, I was caught in a rain storm, and my windshield rain sensor was not functioning correctly. I took the car into my local Kia ********** for diagnosis and I was advised that Southway **** had an aftermarket windshield installed (without my knowledge or approval) and whoever did the work left out part of the Rain sensor that allowed for proper functionality. I called the nearby Kia ********** that Southway **** advised me the work was going to be done at and they have no record of such repair; not in my name nor the name of Mac Haik's Southway Ford. When I called Southway **** to question this, I spoke with one of the sales managers named ***, who told me they had no notation of even replacing the windshield, which is unbelievable because this repair would come out of their accounts payablesand that has to be accounted for. *** advised he would look into this and call me back which of course he never did. Now, due to that windshield being aftermarket, it voided my manufactures warranty on the repair of the sensor and I and having to pay out of my pocket for this repair. Due to this deception from Southway ****, I feel it only right for them to reimburse me for the cost of this repair.