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Find a Location

Ingram Park Nissan has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ingram Park Nissan

      6990 NW Loop 410 San Antonio, TX 78238-4110

    • Ingram Park Nissan

      6515 Culebra Rd San Antonio, TX 78238-4910

    Business ProfileforIngram Park Nissan

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Ingram Park Nissan has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ingram Park Nissan

        6990 NW Loop 410 San Antonio, TX 78238-4110

      • Ingram Park Nissan

        6515 Culebra Rd San Antonio, TX 78238-4910

      Location of This Business
      6990 NW Loop 410, San Antonio, TX 78238-4110
      BBB File Opened:
      4/1/1973
      Years in Business:
      51
      Business Started:
      4/1/1973
      Business Started Locally:
      4/1/1973
      Business Incorporated:
      5/14/1981
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ingram Park Auto Center
      • Benson Nissan, Inc.
      Business Management
      • Ms. Barbara A Hornsby, Director
      • Ms. Denise Bellanger
      Contact Information

      Principal

      • Ms. Denise Bellanger

      Customer Contact

      • Ms. Barbara A Hornsby, Director
      Additional Contact Information

      Fax Numbers

      • (210) 406-0155
        Primary Fax
      • (210) 681-1014
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/22/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I am writing to express my dissatisfaction with Ingram Park Nissan's handling of a credit-building sponsorship program. My father engaged with the dealership in May under the understanding that a 6-month sponsorship arrangement would allow him to acquire a vehicle. The premise was that, after this period, the sponsor's name would be removed, enabling the transfer of ownership to my father and boosting both our credit profiles.Despite assurances from ******** and the loan officer that the transition from sponsorship to individual ownership would be seamless, this has not been the case. As the 6-month **** approached, it was revealed that my father's name was never included on the contract. Consequently, the payments made did not contribute to establishing his credit. This has left us unable to transfer the vehicle due to a lack of credit history.I am profoundly disappointed in the misrepresentation of the sponsorship program and the failure to deliver on agreed-upon terms. This situation not only undermines our trust in the dealership but has also placed us in an unforeseen predicament. Discussions with the representatives indicate that there is seemingly nothing that can be done to rectify this oversight, reflecting a lack of accountability on their part.I am submitting this complaint to the Better Business Bureau (BBB) for appropriate documentation. I trust they will treat this matter with urgency and seriousness. I look forward to a swift resolution.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jervinia T

      1 star

      10/25/2023

      I was taken advantage of, May of 2023. I brought my vehicle (2015 Nissan Rouge) for service and was told i had $5,600+ in repairs. I am active duty military moving to ******* at the time, i needed to ship my vehicle. As a single mom, i need a vehicle. That afternoon, i received a call from the dealership asking if i would be interested in trading my vehicle. They mentioned my vehicle being worth 9k, so I came back to the dealership because i would prefer to put the 5.6k to a new vehicle rather than an old one. I was then told that my vehicle (2015 Nissan Rogue) was only worth $1500 because the dealership i bought it from didnt tell me it was in an accident. (My car works fine, i just needed new shocks/tires/and regular maintenance). So now, i am stressing and feel the pressure to get a new vehicle. They said that i needed to pay the maintenance that was already done which was $3k but they could roll that into the payment. I had to leave to get my kids and they told me to take the vehicle and i could come back the next day. The next day i realized it was a dumb decision because now the price of the vehicle per month is $1k, way more than the $275 i was paying for my previous vehicle. I told them i didnt want it and they said they werent taking it back, they could get me another vehicle (2020 **** edge). I had to still pay the 5.6k for my other vehicle to get it out to lower the monthly payment of the **** edge. So now i have two vehicles. I now had a $600 car payment and a $275 car payment. I spent another 4k to pay the balance on my rogue. So i spent $10k that day plus accumulated $900 per month due to insurance and new loan payment. Not to mention being harassed by the guy who kept telling me how beautiful i was and told me he wanted to see me even if he was married, he was very aware of the stress i was under because i had conversations with him during the sale and used that as an advantage. I avoided his advances. Don't buy from here or get service, they scam.

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